Terms of Service
Effective date / Data di efficacia: 15 April 2026
Welcome to SafeBloom® (“SafeBloom”, “we”, “our”, “us”). These Terms govern your access to and use of safebloomeurope.com, the SafeBloom® Certification programme and any related products, services, content and features (the “Services”). By accessing the Website, creating an account, purchasing the Certification or otherwise using the Services, you agree to be bound by these Terms.
1. Who we are
The Services are operated by Marcello Polito, trading as SafeBloom®. Correspondence: info@safebloom.com. SafeBloom® is a registered trademark.
2. The Certification
SafeBloom® Certification is a voluntary, commercial training and recognition programme for food-service operators. A single purchase includes: (a) an online course of ~8 hours in 4 modules / 16 lessons; (b) a 15-question exam with an 80% pass threshold; (c) on passing, a digital certificate and a physical plaque; and (d) a 12-month listing on the SafeBloom® directory at safebloomeurope.com. SafeBloom® is a private, independent certification and is not a government, regulatory, medical or food-safety authority. It does not replace any legal obligation applicable to food businesses, including HACCP and EU Regulation 852/2004.
3. Eligibility and account
You must be at least 18 and legally capable of entering into binding agreements. You must be authorised to represent the restaurant, bar, catering company, hotel or similar food business for which you register. You are responsible for keeping credentials confidential; notify us at info@safebloom.com of any unauthorised access.
4. Purchase, price and payment
The Certification is offered at the launch price of €250, including any applicable VAT, unless otherwise stated at checkout. Payments are processed by PayPal and PayPal Commerce Platform (card processing). We do not store full payment-card numbers. The contract is formed when you receive the order-confirmation email.
5. Right of withdrawal (EU consumers)
Where you qualify as a consumer under Directive 2011/83/EU and national law, you have 14 days from purchase to withdraw without reason by writing to info@safebloom.com. However, under Article 16(m) of the Directive, the right is lost once you have started to access the digital course content and expressly consented to immediate performance; you will be asked to confirm this at checkout. B2B purchasers have no statutory right of withdrawal.
6. Course access and exam rules
You have course access for 12 months. The exam may be attempted a reasonable number of times; after 3 consecutive failures a 7-day cooling-off applies. Do not share course material, exam questions or credentials. Credible evidence of cheating, impersonation or account sharing may lead to immediate suspension and revocation of the Certification without refund.
7. Use of the SafeBloom® mark, digital certificate and plaque
On passing, we grant you a limited, non-exclusive, non-transferable, revocable licence to display the SafeBloom® Certified mark, the digital certificate and the physical plaque solely at the certified premises and in marketing of the certified establishment, for 12 months from certification. You may not modify the mark, use it misleadingly, imply government endorsement, or continue to display it after expiry, suspension or revocation. We may audit use and require immediate removal on misuse or brand-damaging conduct.
8. Directory listing
The 12-month listing on safebloomeurope.com is provided “as-is”. We may moderate, format, translate or remove inaccurate, unlawful, infringing or off-brand content without liability. No specific traffic, conversion or commercial outcome is guaranteed.
9. Renewal
The Certification is valid for 12 months. Renewal is optional and may require a refresher module and a renewal fee communicated before renewal. Expired certifications must not be represented as active.
10. Acceptable use
You agree not to: (a) use the Services for any unlawful, fraudulent or harmful purpose; (b) interfere with security or performance; (c) scrape, reverse-engineer or copy course content; (d) create accounts by automated means; (e) upload malicious code; or (f) impersonate any other person or entity.
11. Intellectual property
All content on the Website and in the course — text, audio, video, graphics, logos, the SafeBloom® name, the flower mark and the visual identity — is owned by SafeBloom® or its licensors. Except for the limited licence in Section 7, no rights are transferred to you.
12. Third-party services
The Services rely on third-party providers including WordPress, WooCommerce, Tutor LMS, PayPal, ActiveCampaign, Hostinger and LiteSpeed. Their terms and privacy notices apply to the parts of the Service they provide. We are not responsible for the acts or omissions of third parties.
13. Disclaimers
The Services are provided “as-is” and “as-available”. To the maximum extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Nothing limits rights that cannot be limited under mandatory consumer law.
14. Limitation of liability
Save for fraud, wilful misconduct, gross negligence, death or personal injury caused by our negligence, our aggregate liability shall not exceed the total amount you paid us in the 12 months preceding the event. We are not liable for indirect, incidental, special, consequential or punitive damages, lost profits, reputation or data.
15. Indemnity (B2B)
If you use the Services for a business, you agree to indemnify SafeBloom® from any third-party claim arising from your breach of these Terms, misuse of the SafeBloom® mark or violation of applicable law.
16. Termination
We may suspend or terminate access for material breach, suspected fraud or legal requirement. You may stop using the Services at any time. IP, disclaimers, liability caps, indemnity, governing law and dispute resolution survive termination.
17. Changes
We may update these Terms. Material changes will be notified by email or on the Website at least 15 days in advance. Continued use after the effective date constitutes acceptance.
18. Governing law and jurisdiction
These Terms are governed by Italian law. For consumers, the mandatory protections of your country of habitual residence apply. Disputes fall under the exclusive jurisdiction of the consumer’s court where required by law, and otherwise the court of Rome, Italy. EU consumers may use the ODR platform at ec.europa.eu/consumers/odr.
19. Contact
info@safebloom.com — SafeBloom®, Europe.